AI Product Launch Masterclass™
Please read this policy carefully before making a purchase.
Thank you for choosing AI Product Launch Masterclass™. We are committed to providing high-quality digital education and training. Please read this Refund Policy carefully before making a purchase.
By purchasing any course, digital product, membership, or downloadable resource from thelanchio.live, you agree to the terms outlined below.
1 Digital Products and Online Courses
All products sold through thelanchio.live are digital products, including but not limited to:
- Online Courses
- Video Training
- Digital Downloads
- Templates
- Guides
- Checklists
- Prompt Libraries
- Educational Resources
- Bonus Materials
Since these products are delivered electronically and become immediately accessible after purchase, they cannot be returned in the traditional sense.
2 Refund Eligibility
Refund requests will be considered only in the following circumstances:
- You were charged more than once for the same purchase.
- A technical issue on our platform prevented access to the purchased product, and our support team is unable to resolve the issue within a reasonable time.
- A refund is required under applicable law.
3 Non-Refundable Situations
Refunds will generally not be provided for reasons including, but not limited to:
- You changed your mind after purchase.
- You purchased the product by mistake.
- You did not review the product description before purchasing.
- You no longer have time to complete the course.
- You expected results that were not guaranteed.
- You did not use or access the purchased product.
- You are dissatisfied after downloading or accessing the digital content without reporting a genuine technical issue.
- You purchased during a promotional offer or discount period unless otherwise stated.
4 Technical Support
If you experience any issues accessing your purchase, please contact our support team before requesting a refund.
We will make reasonable efforts to resolve:
- Login issues
- Download problems
- Course access issues
- Account-related problems
- Technical errors on our platform
5 Unauthorized or Fraudulent Transactions
If you believe your payment was made without your authorization, please contact us immediately.
Verified unauthorized or fraudulent transactions will be handled in accordance with applicable laws and payment processor guidelines.
6 Processing of Approved Refunds
If a refund is approved, it will be processed using the original payment method whenever possible.
Depending on your bank or payment provider, the refund may take 5–10 business days to appear in your account.
7 Chargebacks
We encourage customers to contact our support team before initiating a chargeback with their bank or payment provider.
Initiating fraudulent or abusive chargebacks after receiving access to digital products may result in suspension of your account and restriction from future purchases.
8 Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will become effective immediately upon publication on this page.
9 Contact Us
If you have any questions regarding this Refund Policy or need assistance with your purchase, please contact us.
Mahishadal
Purba Medinipur
West Bengal – 721628
India
